Manager IT Operations | Systems Limited, Karachi

 We're looking for Manager IT Operations for the Karachi office.

Job Description:

  • Manage multi-functional operations teams handling enterprise infrastructure services.
  • Prepare and review all service level and operational metrics and KPI scorecards for service delivery.
  • Design, maintain and implement all IT processes according to operational policies.
  • Ensure smooth running of enterprise infrastructure services.
  • Ensure continuous monitoring of IT systems.
  • Ensure tracking and resolution of reported issues within agreed timelines.
  • Should be able to handle and manage escalations.
  • Continuously work with other stakeholders to further improve the operational processes.
  • Periodically, present operational performance of the IT system to management.
  • 10-12 years of experience with at least 3 years in a team management role.
  • Good technical knowledge in at least 2 of the following areas:
    • data center technologies
    • data networks
    • server management and
    • storage
  • Advanced-level technical certifications will be a plus.
  • Familiar with ITIL framework.
  • Good communication skills

Interested candidates can email their resumes to talent@systemsltd.com with the position in the subject line.

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